Frequently Asked Questions
These are some of the questions we receive most often.
If you have a question that is not answered here, please feel free to contact us.
How to customise your profile page
In this video, I show how to customize the images of your profile.
How to reset your password and access your content
In this video I show you how to login to the new web site so that you can access the courses that you are already enrolled to in the old website.
If you were enrolled to any course on txplore.com on or before January 10, 2019, then our team has migrated your enrollments and account to the new website.
Please watch this video to learn how to reset your password so that you can login for the first time.
How to use the forums and the help desk
How to create a free account
This video shows you how to create a new account on the Tech Explorations website.
I have a problem in my personal project. Can you help me?
Unfortunately, we can't provide consultancy for personal or work related projects.
Our Help Desk is meant to help our students in the context of their study, or for people making enquiries about our courses.</span>
However, if you are a member of our Makers Club, you are welcome to discuss anything related to technology, personal or work projects, and, of course, science.
I have purchased the print or ebook version of KiCad Like a Pro. How do I access the KiCad forum?
How to access the Tech Explorations Makers Club on Facebook
As a student of any of our courses (including the free ones), or a reader of any of our books, you can become a member of our Makers Club on Facebook.
The Tech Explorations Makers Club, is a closed Facebook group where they can interact with other hobbyists and help each other.
To become a member in the Makers Club, please follow this process:
- Login to Facebook and go to https://www.facebook.com/groups/TechExplorationsMakersClub
- You will see a button titled "+ Join Group". Click on that button.
- Answer the membership questions.
The group moderator (Lina) will grant you access within 24 hours.
After that, you can read all posts, and interactions, and make your own posts.
Quick access to your courses and downloads
Looking for your courses and downloads?
Please watch this short video to learn how to find them.
How to control the video player image quality
We have recorded all course High Definition, so the image is crisp and clear.
Most videos are recorded in 1080p, with a small number of older videos recorded in 720p.
The video player will automatically choose a resolution that fits your download speed, but you can also manually change the setting.
Here's an example of the video player with the quality widget open:
Click on the cogwheel to show the menu, and choose 1080p (or the highest available resolution).
This change will improve the quality of the video.
However, please remember: when you choose a higher video resolution, the video will need a bit more time to buffer.
Are there any differences between our courses on Udemy vs on the Tech Explorations website?
This question is so important that it has its own page.