How to manage your subscription
All subscriptions and purchases are managed by Paddle. Please click on the links below to learn how to do the following with Paddle (the links will take you to the Paddle documentation website):
- Cancel your subscription or change your billing details, including your credit card.
- Request a VAT refund.
- Request an invoice.
How to use the course discussion spaces
If you have enrolled to any of our courses in the Community tier, you have access to the course community space.
The course community space is the place where you can ask questions about the content of the course.
The course discussion spaces "live" within the Tech Explorations Community. You can access the spaces by visiting the Community, or from within the lecture pages.
When you access the spaces from withing the lecture pages, you are taken directly to the appropriate topic for the lecture you are in.
Here is how this works.
1. Go to a lecture page
When you are in a lecture page, you can access the lecture discussion topic in two ways. First, you can click on the red bubble widget (1). Second, you can interact with the topic in the form under the lecture content (2).
2. Access via widget
When you click on the red widget, you will see a view of the full Community page inside an overlay pane.
The correct course and topic will be selected.
You are free to navigate to other spaces and topics (as long as you have an active membership to them).
3. Access via in-page form
You can access the lecture topic directly via the topic form that appears under the lecture content.
You can read existing comments, or write a new comment.
4. Access via full community page
You can go to community.techexplorations.com and access all of the spaces to which you have an active membership independently of the lecture pages.
When you access the Community in this way, you can navigate the various spaces and topics outside of the Tech Explorations website.
I have a problem in my personal project. Can you help me?
Unfortunately, we can't provide consultancy for personal or work related projects.
Our Help Desk is meant to help our students in the context of their study, or for people making inquiries about our courses.
However, if you are a member of our Makers Club, you are welcome to discuss anything related to technology, personal or work projects, and, of course, science.
How to control the video player image quality
We have recorded all course High Definition, so the image is crisp and clear.
Most videos are recorded in 1080p, with a small number of older videos recorded in 720p.
The video player will automatically choose a resolution that fits your download speed, but you can also manually change the setting.
Here's an example of the video player with the quality widget open:
Click on the cogwheel to show the menu, and choose 1080p (or the highest available resolution).
This change will improve the quality of the video.
However, please remember: when you choose a higher video resolution, the video will need a bit more time to buffer.
How to take notes inside a lecture
While in a lecture page, you can create rich-text notes that are attached to that specific lecture.
You can access your notes, individually, at the lecture but also in a dedicated Notes page, where your notes from accross all courses are listed.
You can also export your notes in PDF and Word format, and print them.
Here's a short video to show you how to use the Notes feature.
Are there any differences between our courses on Udemy vs on the Tech Explorations website?
Most of our courses are available on Udemy.com and on TechExplorations.com.
Learn about the similarities and differences between our courses on these platforms.